Terms and Conditions

Please carefully read these conditions before using the Website. By using the Website, you agree to be bound by these terms and conditions.

TERMS OF USE

The CULTURE CULTIVATION website and related services are made available to you pursuant to the following terms and conditions and any other rules posted on our site. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to change or update information at any time without prior notice.

COPYRIGHT & TRADEMARKS

All content of our website including text, graphics, logos, button icons, & photography is property of Culture Cultivation Private Limited and is protected by copyright laws. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works, including reproduction or using any content available on or through the site for commercial or public purposes. You may not use any trademarks or other proprietary material for any purpose whatsoever without our prior written permission.

PRIVACY

Please review our Privacy Notice, which also governs your visit to the Website, to understand how we use your information.

INTERNATIONAL CUSTOMS & DUTIES POLICY

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges, and are not able to tell you what the costs may be, as customs policies and import duties differ from country to country.

ACCESS TO THE WEBSITE

The connection fee and internet access are the responsibility of the customer. We will do our best to ensure uninterrupted availability of the Website and that transmissions will be without errors. However, due to the nature of the Internet, we cannot guaranteed the same. Your access to the Website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

ORDERS

When you place your order for a product on culturecultivation.com, you will receive an email containing a confirmation receipt with relevant details of your order. Your order represents an offer to us to purchase a product and when we accept this offer by sending you the shipping confirmation email, you enter into a contract with CULTURE CULTIVATION. 

CULTURE CULTIVATION will retain the title in the products until full payment has been made by you and has been received by us. Although we always try our best to express ourselves accurately, some typographical errors and lack of product descriptions, prices and availability can occur. We reserve the right to correct errors and to change or update the content. We have the right to cancel your order if you have ordered an item that has a pricing error and we will inform you about it.

AVAILABILITY

The products and prices offered are valid as long as they are visible on the site, subject to availability, excluding promotional offers indicated on the site. The sales are made subject to the availability of the goods.

In the event that an ordered product proves to be unavailable for reasons beyond the control of CULTURE CULTIVATION, the customer will be notified by e-mail. 

CULTURE CULTIVATION reserves the right to offer the customer a replacement product, of the same price and quality.

CULTURE CULTIVATION brings the biggest care in the presentation and the description of these products to satisfy the information of the Customer. It is however possible that some substantial errors can appear on the Website.

PRICE AND PAYMENT

CULTURE CULTIVATION reserves the right to change prices at any time but the products will be charged based on the rights in effect at the time of confirmation of the Customers order. For domestic orders, product prices are in INR including all taxes (including GST at current rate), and shipping (which is subject to availability in your area at the time of the order).

We constantly verify that the indicated prices are correct, however we are unable to guarantee the complete absence of errors. If an error in the price of an article does appear, we will give you the possibility to reconfirm the purchase of the product at the correct price or to cancel the order.

If we are unable to contact you, the order will be considered cancelled. We are not obliged to sell a product at the incorrect price, even if the order summary has already been sent. Products remain the property of CULTURE CULTIVATION until full payment. The settlement order is made by credit card (Visa, MasterCard, American Express, other credit cards). The card is charged at the time of confirmation of the order.

DELIVERY

The delivery times are mentioned in working days. The delivery timeline can be viewed in the ‘Shipping’ page. Deliveries are made Monday to Friday by courier services.

Delivery is made to the delivery address mentioned by the Customer. It must be the home address of the Customer, a person of their choice or a legal entity (the delivery company). No deliveries will be made in hotels or PO boxes.

Orders are shipped the same day if the order is placed before 2 pm or they will be shipped the next day.

The Customer must provide accurate and complete information regarding the delivery address.

Deadlines are indicative, they refer to the tentative time for processing and delivery. CULTURE CULTIVATION is not responsible for delays in delivery, which are beyond its control. 

In the case of delivery delays or non-receipt of goods ordered, the customer may contact customer service by e-mail at support@culturecultivation.com . We will look into the matter with our shipping partner to locate your parcel. This can often take few weeks to a month to resolve. If the package is traced, it will be immediately resent to your address. In case the shipping partner loses the package, the product will be returned (subject to availability) or refunded. No refund or return of products will be done before completion of the investigation. Any discrepancy about the status of products (e.g. opened or damaged packages) must be immediately notified to the carrier or us.

EXCHANGES, REFUNDS AND RETURNS

Please refer to our detailed ‘Returns Policy’ page.

PRODUCT ACCURACY

Photos are for illustrative purposes. Even though we try our best to capture each and every detail of the product, some areas might be susceptible to blind spots. The Customer should always refer to the description of each product to know the precise characteristics. 

Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied your purchase, please review our Returns & Exchanges section for further assistance.

CULTURE CULTIVATION will reimburse the customer or exchange products of apparently defective, damaged or spoilt or which do not correspond to the order.

PURCHASE FOR PERSONAL USE ONLY

You may purchase products only for personal use and not for resale. This includes, but is not limited to, graphic printing on blank t-shirts or hoodies for resale or rebranding.

WEBSITE FAIR USAGE

You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired.

You cannot access or use the CULTURE CULTIVATION website for any illegal or unauthorized purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although CULTURE CULTIVATION cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

You may not use any logo or trademark which is featured on the Website or other proprietary graphic or trademark as part of the link without our express written consent.

USER SUBMISSIONS

CULTURE CULTIVATION strives to interact with the site users and customers in order to develop an interactive relationship with the members of its Site and services. All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to culturecultivation.com on or by this web site or otherwise disclosed, submitted or offered in connection with your use of this web site (collectively, the "Comments") shall be and remain CULTURE CULTIVATION property. Users assign all property rights and interests to CULTURE CULTIVATION allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, CULTURE CULTIVATION shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.

LIMITATIONS OF LIALIBILITY

CULTURE CULTIVATION does not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this web site or your downloading of, access to, or use of any features or content. As a visitor to and user of the web site, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of the web site. As a visitor to and a user of the web site, you agree that your access will be subject to the Terms set forth and that access is undertaken at your own risk. CULTURE CULTIVATION shall not be liable for damages of any kind related to your use of or inability to access the web site. YOU UNDERSTAND, ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEB SITE IS AT YOUR OWN RISK.