If you would like to modify your order and it has not yet been processed, please email firstname.lastname@example.org. Once your order has been prepped for shipping, it cannot be modified.
Placing items into your shopping cart does not guarantee the items will remain in stock. Once an item has been purchased, we will send you an order confirmation email. If we are unable to complete your order for any reason, we will notify you via email as soon as possible.
If an item is listed as sold out, it is unavailable for purchase. You can click the ‘NOTIFY ME WHEN THIS PRODUCT IS IN STOCK’ link on the product page and sign up to receive restock notifications.
Please email us at email@example.com. As soon as you receive your order.
You can stay updated with our latest releases by signing up for our newsletter or by following us on social media.
If you would like to check the balance on your gift card, email us at firstname.lastname@example.org.
Orders ship within 2-3 business days, pending availability and credit card verification. During promotional periods, this may take up to 3-5 business days.
You will receive an email notification with tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days, please contact email@example.com. Please note, we do not ship on weekends or holidays. For more information on our shipping policy, please visit our shipping page.
Unfortunately, we are unable to ship to Post Office (P.O.) boxes addresses.
For all orders shipped to destinations within India, GST is already calculated and included in the prices mentioned on the website. Orders will not be subject to any additional tax.
All orders are shipped from our warehouse in Noida, NCR.
Customs, duties and taxes are not included in the item price or shipping cost. We ship all international orders ‘Delivery Duties Unpaid’ (DDU), which means any fees are charged once the parcel reaches its destination and must be paid by the recipient. Unfortunately these fees are beyond our control, and we are unable to cover them for our customers.
Please email firstname.lastname@example.org. We’ll do our best to resolve the issue as quickly as possible.
Please visit our ‘Returns’ page to submit a return request. We accept items in new condition with the original tags attached for a full refund or exchange. You have 14 days from the date you receive your shipment to return your items.
We cannot accept items purchased at other retailers, as these items are subject to the retailers’ own return and exchange policies. We recommend reaching out to your retailer directly to discuss returning or exchanging your item.
Typically Non-sale items abide by the 14 day window, though items marked sale cannot be returned or exchanged.
Every product page has a ‘View Size Guide’ link where you can view specific measurements. We also include any notable call-outs in the ‘Details’ section of the product pages. If you have any other questions, please email email@example.com and we will help you find your correct size.
Each style has special care instructions attached to the garment. Please follow these instructions carefully. If you have any questions regarding garment care, please reach out to us at firstname.lastname@example.org.
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